What will my order cost to ship?

Australia (Standard)  $10.00

Australia (Express)   $20.00 

New Zealand        variable

Rest of World        Variable

When will my order arrive?

Australia (Standard)   2-7 business days

Australia (Express)    2-3 business days

New Zealand         4-7 business days

Rest of World         3-15 business days

 
Where is my order?

AGENCY Skin uses a network of carefully selected couriers to deliver our products. From time to time, shipping times may vary due to unforeseen events. 

If you are concerned with the length of time it is taking to receive your order, please email us at [email protected] and we will look into the matter immediately. We value your business. 

Refund Policy

At AGENCYskin, we are committed to providing positive skin-care experiences for our valued customers. We value feedback and encourage our customers to ask questions and share their AGENCYskin experiences. 

If you would like to contact us, please email us at [email protected] and we will be in contact with you within 24 hours. 

Please note, our products must be applied as per use instructions. Failure to do so may affect the results and effectiveness of the products.